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Community Relations Assistant

Location:	Essex, Blenheim, Ridgetown, Windsor, Ontario, Canada
Job Type:	Contract
Posted:	24th Aug 2010
Closing Date:	30th Sep 2010
Posted By:	Revera Inc.
Details:
Community Relations Assistant Revera Inc. is currently seeking a: Community Relations Assistant Job Type: 6-month contract Hours: Days Location: Essex, Blenheim and Ridgetown, ON. Date Posted: August 24, 2010 ________________________________________ Job Summary The Community Relations Assistant will report directly to the Regional Director of Marketing, Multi-Level Sites and indirectly to the Executive Directors at Iler Lodge, Blenheim Community Village and The Village, Ridgetown. S/he may be required to work the occasional evening and weekend, if needed. Qualifications • 1 - 3 years of experience and proven success in sales, customer service and event planning; • Must have excellent communication skills, both written and verbal; • Must have a high degree of interpersonal skill which would enable the incumbent to deal successfully with clients, community and healthcare contacts; • Computer literacy and competency in Microsoft Office; • Must demonstrate excellent communication skills, both written and verbal; • Must be proactive and self-disciplined; • Empathy for and an understanding of the needs of the elderly; • Must demonstrate knowledge of marketing and selling concepts, processes and programs; • Strong organizational and time management skills; • Strong presentation skills; • Ability to problem solve and provide supportive decision making; • Fluency in English, both orally and written, is required; • Proficiency in a second language is considered an asset. Key Responsibilities • Under direct supervision, assists in coordinating the administrative activities of the sales department; • Follows guidelines to answer routine internal and external customer enquiries; • Maintains database of inquiries for easy follow-up with clients; • May assist in conducting sales research; • Participates in the implementation of hospital and community relations initiatives; • Assists in the facilitation of the promotion of products / services across business units where appropriate, with main focus on retirement residences within the region; • Attend regional meetings with sales employees; • Assist with targeted initiatives for residences within region; • Assist with the development, implementation and continuous improvement of an annual Community Event and Outreach Plan; • Assists in the planning and implementation of marketing initiatives such as advertising, direct mail and community outreach; • Remain abreast of competition within the region; • Remain abreast of political, economic, demographic and other external factors affecting the market in an assigned territory; • Develop and nurture community partnerships and contacts; • Act as a community liaison on behalf of the residences; • Coordinate local or regional cooperative functions, meetings, workshops, trade shows, conferences and special events which direct traffic back to the residences within the region; • Completing required reports for the Executive Director and Senior Management; • Identifying appropriate community media relations opportunities and implementing this coverage; • Assists in implementing, monitoring and continuously improving a referral network and program; • Assists in, and on occasion will be required to, complete tours of the residences to prospective clients; • Able to provide onsite marketing and sales coverage to residences in absence of a Director of Marketing; • Other duties as assigned. Please forward your resume, quoting Job Title and Salary Expectations to: Deena O’Hare, Recruitment Specialist For further information on this and other opportunities, please visit our website. We thank all applicants, but only those selected for an interview will be contacted. Thank you for your interest in Revera.

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