Site Search

Bilingual Customer Service Representative-Call Center

Location:	Toronto, Ontario, Canada
Job Type:	Permanent
Posted:	16th Aug 2010
Closing Date:	29th Aug 2010
Posted By:	COLLECTIVE POINT OF SALE SOLUTIONS
Details:
Bilingual Customer Service Representative-Call Center Do you have amazing troubleshooting skills? We offer challenging opportunities that foster personal growth and reward success. Our culture is founded on strong values, high morals and ethical standards, integrity, and hard work. The Opportunity: You will be responsible for providing technical support to clients by consulting, identifying technical concerns, collecting information, and providing a solution. Responsibilities: .Handle all incoming calls from merchants, outbound calls for follow-up. .Follow guides and manuals to assist with the solution process. .Ensure client satisfaction. .Accurately document, track, and maintain log. .Ensure CRM system is accurate and utilized effectively and efficiently. .Qualify and channel customer inquires to the correct department. Requirements: .Must be able to work Monday-Sunday, 8:00am - 12:00pm, rotating schedule. .Must have Help Desk or Technical Call Centre experience. .Excellent English/French verbal and written communication skills. .Computer proficiency. Benefits: .Health and Dental Benefits .Corporate Fitness Program .Audi Corporate Program .Vacation and Personal Days .Training and coaching .Professional and results driven environment

Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest.