Bilingual Technical Representative

Location:	Herongate Mall, Ottawa, Ontario, Canada
Job Type:	Permanent
Posted:	31st May 2008
Closing Date:	20th Jun 2008
Posted By:	Convergys Customer Management Canada
Details:
Bilingual Technical Representative Title: Bilingual Technical Representative Terms of Employment: Permanent, Full Time, Overtime, Weekend, Day, Evening Location: Ottawa East, Ontario (20 vacancies) Skill Requirements: Education: Completion of high school Experience: 0 - 6 months Languages: Speak English, Read English, Write English, Speak French, Read French, Write French Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Electronic scheduler, Database software, Internet browser Specific Skills: Analytical, problem solving, answer inquiries and provide information to customers, providing phone-based technical support to computer system users. Capabilities: Fast-paced environment, Repetitive tasks, Attention to detail Transportation/Travel Information: Public transportation is available Essential Skills: Oral communication, Working with others, Problem solving, Critical thinking, Finding information, Computer use, Continuous learning Other: We provide employee benefits after three months, including paid sick days and a generous tuition reimbursement program. Employer: Convergys Customer Management Canada Business Profile: Our company is world-class in providing customer care, billing, and outsourced technical support solutions. Fortune 500 firms and major ISP's rely on our industry leading offerings and expertise.

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