Technical Support Engineer

Location:	Ruilsip, London, Ontario, Canada
Job Type:	Permanent
Posted:	11th Mar 2008
Closing Date:	8th Apr 2008
Posted By:	eSolution4all
Details:
Technical Support Engineer Key Skills • At least 2-3 years experience in software support and maintenance. • Must have experience in Gretag MasterFlex application software and FotoMe DKS application software. • Must have experience in application development using J2EE (Servlets,Struts,Spring and Hibernate),JAI,JIGL,JXPM,PMIW,JIU,ImageJ,JMF,X-Pointer,E4X,SVG and PXN8. • Experience in client facing and customer support skills. • Degree/diploma level education in a computing related discipline • Excellent people management skills, able to motivate and develop talent • Good organization and time management • Good presentation and people facing skills Responsibilities • Reporting to Technical Director. • Offer service and support to Gretag MasterFlex application integration and FotoMe DKS Software application for esolution4all Clients. • Manage and deliver all support and maintenance • Manage implementation and maintenance support team, involve in onsite and remote support when required. • Coordinate with company outsourcing partners and third party companies. • Liase with in-house development team. • Create, manage and promote effective customer relations. • Contribute to company strategy and delivery of a successful operational plan.

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