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Call Centre Supervisor
| Location: | St.Laurent Business Park, Ottawa, Ontario, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 29th Jul 2009 |
| Closing Date: | 14th Aug 2009 |
| Posted By: | BWG of Canada, Inc. |
| Details: | |
| Call Centre Supervisor Seeking an experienced call centre supervisor to be accountable for maintaining a world class customer contact centre. You must be able to implement strategic plans and coordination of overall call centre operations. Customer service focused professional and the ability to deal with customers and employees in a respectful manner. Candidates applying for this position must have the following knowledge, skills and qualifications: • 3-5 years management / supervisory experience • 1-2 years experience in a call centre or retail establishment with understanding capacity planning • 1-2 years leadership experience • 1-2 years experience in analyzing data and suggest recommendations • Fluent in French and English with excellent verbal and written communication skills • Successful problem solving, decision making and analytical skills • Excellent telephone skills • MS Word & Excel • Ability to work in a fast paced environment • Organized and must be able to multi task. We offer competitive pay and benefits for the ideal candidate. If you are interested in working for an innovative company focused on customer service and growth, please submit your resume by e-mail to or fax to 613-249-8762 Resumes will be accepted until August 14, 2009 | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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