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Telesales Representative

Location:Toronto, Ontario, Canada
Job Type:Permanent
Posted:24th Sep 2008
Closing Date:22nd Oct 2008
Posted By:SP Data
Details:
Telesales Representative

Summary of Duties:
The Outbound TSR will b e responsible for selling, as well as providing high quality customer focused service using knowledge of products, systems and procedures.

Main Responsibilities:
• Handles all outbound calls in professional manner
• Provides quality service that will exceed customer expectations
• Follows a pre-defined script (100% script adherence) in presenting the product and/or service
• Navigates computerized system and accurately enters data
• Properly recording the call disposition on the SP Data reporting system

Skills and Qualifications:
• Completion of High School
• Minimum of 1 year experience in a call centre, customer service or sales environment
• Ability to effectively use windows based internet software for which training will be provided
• Effective and accurate decision making skills
• Detail oriented while being committed to timely resolutions for client customers
• Flexibility to work varying shifts or additional hours as dictated by business needs
• Must be self motivated
• Must be prompt for work
• Must have excellent verbal communication skills

Please email your résumé and cover letter outlining your qualifications for this position to fax it to 416-488-2288
Address: 1835 Yonge St. Suite 500 (Yonge/Davisville)
Phone: (416) 915-3300 x3680
We thank all candidates for applying, but only those under consideration will be contacted
 
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