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Remote Phone Agent

Location:City of London, London, Ontario, Canada
Job Type:Permanent
Posted:4th Jun 2011
Closing Date:4th Jul 2011
Posted By:Virtual Contact
Details:
Remote Phone Agent

We are looking for an exceptionally outgoing and bright individual who enjoys hard work is self-motivated, with high energy and an engaging level of enthusiasm. This role will require you to work from home while having constant access to your superiors through direct communication.

Core Competencies
•Customer Focus
•Strong Communication Skills
•High Energy
•Problem Solving
•Adaptability/ Flexibility
•Result Focus
•Creative and Innovative Thinking
•Ethics and Integrity
•Accountability and Dependability

Job Duties
•Cold-call prospects that are generated by external sources of lead.
•Create and deliver qualified opportunities to Account Managers where appropriate.
•Maintain and expand the company’s database of prospects.
•Ensure follow-up by passing leads to Account Managers with calls-to-action, dates, complete profile information, sources, and so on.
•Make outbound follow-up calls to existing customers via telephone and e-mail, cross-sell and up-sell.
•Handle inbound, unsolicited prospect calls and convert them into sales.
•Enter new customer data and update changes to existing accounts in the corporate database.
•Attend periodic sales training where applicable.

Requirements
•Previous experience in the hospitality or retail industry is considered a strong asset.
•Good verbal communication skills.
•Excellent listening skills.
•Self-motivated, with high energy and an engaging level of enthusiasm.
•Ability to work individually and as part of a team.
•High level of integrity and work ethic.
 
Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest.
 

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